Our Refund Policy

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30 Day Refund Policy

If an engagement is not progressing as per your expectations, you can request for a refund within 30 days of payment. After 30 days, you can request for the refund to be processed as a service credit - which can be used for any other future service.

Earned Fee & Cancellation Fee Deduction

Before processing any refund, we reserve the right to make a best effort to complete the service. In case you are not satisfied with the service, a cancellation fee of 20% + earned fee + fee paid to the government would be applicable. In case of change of service, the cancellation fee would not be applicable.

Hence, all refunds will be subject to a minimum of 20% cancellation fee. Further, if IndiaFilings has spent the time and resources to complete the engagement or incurred any other fee, such fees will be deducted on best judgement basis by the company and the balance will be refunded. Under any circumstance, IndiaFilings shall be liable to refund only upto 80% of the fee paid by the client.

Change of Service

If you want to change the service you ordered for a different one, you can request this change of service within 60 days of purchase. The purchase price of the original service, less any earned fee and money paid to government entities, such as filing fees or taxes, or to other third parties with deducted and the next service will be launched. In case of change of service to the same value or a higher value, there will be no 20% deduction.

Request Refund

To initiate a refund request, please login to LEDGERS and select Get Help to get started. You will also be required to send an email to [email protected] along with details of the transaction to begin the refund process. Refunds are normally processed within 3-5 weeks from the date of request along with all relevant¬†information.

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